Frequently Asked Questions
Everything you need to know about Fadna's wellness products and services.
Are Fadna products 100% natural?
Yes, all Fadna products are made from 100% natural ingredients, sourced from high-quality herbs and tea leaves with no artificial preservatives or colors.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes between 10-21 business days depending on customs clearance.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex), as well as secure online payment gateways and bank transfers.
Can I return a product if I am not satisfied?
Due to the nature of food and beverage products, we only accept returns for items that are damaged during transit or if the wrong product was delivered. Please contact us within 48 hours of receipt.
How should I store my Fadna tea and supplements?
To maintain freshness and potency, store your products in a cool, dry place away from direct sunlight and moisture. Ensure the packaging is sealed tightly after each use.
Are your products certified for quality and safety?
Yes, Fadna products are manufactured in facilities that adhere to ISO and HACCP certifications, ensuring the highest standards of food safety and quality control.